BICSERVER systems are unique Computer Telephony Systems that integrate 4th generation PC based Internet Protocol based PBX with traditional analog, digital and GSM lines with a standard USB 2.0 interface. What does this mean for your business in simple terms:

Over 50% reduction in calling costs using intelligent software to route calls using least cost service.

The Digital auto attendant system with multi level IVR can direct a caller to the destination with minimum operator intervention. The system can automatically divert the calls to a specific person, department or voicemail box as per the caller ID .The built in Voice Mail system records unlimited voice messages for users when they are not available to answer the calls. An 8 party conference bridge allows users to conference even if some users are on mobile or VoIP calls.

When working on a PC, users can just Click to call from the address book in Outlook and many other popular Groupware systems. This means users do not have to dial the phone numbers and is a big time saving.

The active voice campaign feature can allow users to create call campaigns to deliver a message to a list of phone numbers and also get their feedback using interactive voice response(IVR).

The integration of a PBX and PC make it possible to boost personal productivity to higher levels. The task tracking and reminder system can automatically call up people to whom tasks have been assigned and are overdue and can also accept their response and update the task status. Similarly a renewal management system can inform customers of the impending renewals of services or overdue bills.

Integration with the leading open source CRM system makes it easy for sales team to track leads, follow up prospects and improve lead conversion by just clicking on the reports to make contact with customers.

The FAX Server allows permitted users to send faxes from their Pcs without a direct telephone line attached to their PC. Incoming faxes can be routed to specific users by email.

We offer a 10% referral fee immediately upon realization of the sale proceeds from a customer through your reference.

The IPBX can be optionally linked to an international database of services providers that will generate leads for the consulting services offered. Customers who wish to avail your services will be able to directly call for consultations. Customer will be billed as per the advertised hourly rate for the call duration of which 75% is passed to you. An online catalog of products for sale can be also created with a link to call and place orders. Customers can make payments using their credit card over the phone.

Indirect earnings can be realized by referring customers. A percentage of the VoIP calls made by the referred customers will be paid monthly. If the customers offer their consulting services using our database, a percentage of the consulting revenues of the referred customers will be paid to the referrer.

Monitor and record calls at will for any trunk line or phone extension.

The entry level OFFICE edition can serve upto 32 users but it can be expanded to the BUSINESS edition which can easily serve 128 users with high availability cluster configuration.

Being a solid state system with a friendly Web interface, the system can be configured by average user.

1. For Small Business, the OFFICE edition can serve up to 32 users when connected over USB 2.0 interface to a 1GHz+ PC with 1GB RAM. Supports windows and linux. Comes preconfigured with 1 analog line and 1 phone jack to connect user analog phone.
2. For corporate users, the BUSINESS edition is highly scalable solution for up to 128 users when connected over USB 2.0 interface to a PC with A3200+ or Core2Duo processor and 2GB RAM. Supports windows and linux. Comes preconfigured with 2 analog lines and 2 phone jacks to connect user analog phone.
3. The CORPORATE edition is a complete PC based IPBX package ready to connect the 3 analog lines or phones. Linux is pre installed. Comes preconfigured with 3 analog line and 3 phone jacks to connect user analog phones.