The convergence of Information, Communication, Network & Telephony

BICSERVER systems are unique Computer Telephony Systems that integrate 4th generation PC based Internet Protocol based PBX with traditional analog, digital and GSM lines with a standard USB 2.0 interface. What does this mean for your business in simple terms:

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Lower phone bills

Over 50% reduction in calling costs using intelligent software to route calls using least cost service.

 
Integrated communications


Answer calls from PSTN lines, mobile networks, Skype, Google Talk and VoIP calls on your regular phone

 
More productivity

The Digital auto attendant system with multi level IVR can direct a caller to the destination with minimum operator intervention. The system can automatically divert the calls to a specific person, department or voicemail box as per the caller ID .The built in Voice Mail system records unlimited voice messages for users when they are not available to answer the calls. An 8 party conference bridge allows users to conference even if some users are on mobile or VoIP calls.

When working on a PC, users can just Click to call from the address book in Outlook and many other popular Groupware systems. This means users do not have to dial the phone numbers and is a big time saving.



The active voice campaign feature can allow users to create call campaigns to deliver a message to a list of phone numbers and also get their feedback using interactive voice response(IVR).



The integration of a PBX and PC make it possible to boost personal productivity to higher levels. The task tracking and reminder system can automatically call up people to whom tasks have been assigned and are overdue and can also accept their response and update the task status. Similarly a renewal management system can inform customers of the impending renewals of services or overdue bills.

Integration with the leading open source CRM system makes it easy for sales team to track leads, follow up prospects and improve lead conversion by just clicking on the reports to make contact with customers.

The FAX Server allows permitted users to send faxes from their Pcs without a direct telephone line attached to their PC. Incoming faxes can be routed to specific users by email.

 
Earn more

We offer a 10% referral fee immediately upon realization of the sale proceeds from a customer through your reference.

The IPBX can be optionally linked to an international database of services providers that will generate leads for the consulting services offered. Customers who wish to avail your services will be able to directly call for consultations. Customer will be billed as per the advertised hourly rate for the call duration of which 75% is passed to you. An online catalog of products for sale can be also created with a link to call and place orders. Customers can make payments using their credit card over the phone.

Indirect earnings can be realized by referring customers. A percentage of the VoIP calls made by the referred customers will be paid monthly. If the customers offer their consulting services using our database, a percentage of the consulting revenues of the referred customers will be paid to the referrer.

 
Business monitoring

Monitor and record calls at will for any trunk line or phone extension.

 
Highly scalable

The entry level OFFICE edition can serve upto 32 users but it can be expanded to the BUSINESS edition which can easily serve 128 users with high availability cluster configuration.

 
No maintenance

Being a solid state system with a friendly Web interface, the system can be configured by average user.


BicServer Comparision

BICSERVER OFFICE edition, BUSINESS edition and CORPORATE edition - 3 configurations to suit various requirements.



  1. For Small Business, the OFFICE edition can serve up to 32 users when connected over USB 2.0 interface to a 1GHz+ PC with 1GB RAM. Supports windows and linux. Comes preconfigured with 1 analog line and 1 phone jack to connect user analog phone.
  2. For corporate users, the BUSINESS edition is highly scalable solution for up to 128 users when connected over USB 2.0 interface to a PC with A3200+ or Core2Duo processor and 2GB RAM. Supports windows and linux. Comes preconfigured with 2 analog lines and 2 phone jacks to connect user analog phone.
  3. The CORPORATE edition is a complete PC based IPBX package ready to connect the 3 analog lines or phones. Linux is pre installed. Comes preconfigured with 3 analog line and 3 phone jacks to connect user analog phones.

Features comparison chart for BICSERVER models :


Please select your location :

 Description  OFFICE   BUSINESS   CORPORATE   Remarks

 Analog phone line capability

1 (max 8)  

2 (max 8)  

3 (max 24)  

$85 per additional analog line

 IP Phones

1 (max 32)  

2 (max 64)  

2 (max 250)  

$85 per additional ip phone

 GSM cellular gateway

No  

1  

1 (max 8)  

$170 per line

 Voice E1/T1 Line capability

No  

No  

Upto 4  

$850 per line

 Voice XML support

Yes  

Yes  

Yes  

 Storage

8GB  

80GB  

80GB  

Storage is expandable upto 1TB on 64

 Group mail server

Yes  

Yes  

Yes  

Sendmail, Fetchmail

 Antivirus, SPAM Filter
 with Quarantine

No  

Yes  

Yes  

ClamAV, Spam Assassin

 Virtualization Support

No  

Yes  

Yes  

Sendmail, Fetchmail

 Recommended minimum
 memory

1GB  

2GB  

  

DDR2-533 or faster

 NAS and iSCSI SAN
 target support

No  

Yes  

Yes  

 Skype channels

No  

1  

1 (max 8)  

$85 per Skype channel

 Maximum no. of users

32  

64  

96  

Also depends on the CPU type

 Configuration support

3 hours  

10 hours  

10 hours  

Custom configuration support

 Free email technical
 support

3 months  

1 year  

1 year  

For configuration or technical issues

 Free phone technical
 support

Yes  

Yes  

Yes  

1 incident for OFFICE edition, else 3 incidents.

 Hardware Requirement

 PC 1GHz + with 1GB RAM 

 PC 1GHz + with 1GB RAM  

  

 

 Warranty

1 year  

1 year  

1 year  

 





Configure your BicServer

Number of analog lines required 
Number of user extensions required   

Contact details
BicneT Infoservices Pvt. Ltd.

Nik Thakkar

J-136, Ansa Estate, Sakivihar Road,
Andheri(east), Mumbai
India
400072

Tel : +91(22)2847-0101
Fax : +91(22)2847-0285
USA # : 360-227-5781

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